THE EFFECT OF COMPETENCY, COMMUNICATION, WORK ENVIRONMENT AND MOTIVATION ON EMPLOYEE PERFORMANCE AT PT BANK CENTRAL ASIA TBK KCP NANGKA
DOI:
https://doi.org/10.35145/procuratio.v14i3.6114Kata Kunci:
Competence, Communication, Work Environment, Motivation, Employee Performance, Kompetensi, Komunikasi, Lingkungan Kerja, Motivasi, Kinerja KaryawanAbstrak
This study aims to analyze the effect of competence, communication, work environment, and motivation on employee performance at PT Bank Central Asia Tbk KCP Nangka, Pekanbaru. This research used a quantitative approach with a census method involving all 50 employees as the research sample. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS 25. The results indicate that competence has a positive and significant effect on employee performance, with a significance value of 0.026. Communication also has a positive and significant effect, with a significance value of 0.019. Furthermore, the work environment has a positive and significant effect on employee performance, with a significance value of 0.001, while motivation has a positive and significant effect, with a significance value of 0.040. Simultaneously, the four independent variables significantly influence employee performance, with an adjusted R-squared value of 0.756. These findings suggest that improving employee competence, communication, work environment, and motivation can support the enhancement of employee performance at the research location.
Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi, komunikasi, lingkungan kerja, dan motivasi terhadap kinerja karyawan di PT Bank Central Asia Tbk KCP Nangka, Pekanbaru. Penelitian ini menggunakan pendekatan kuantitatif dengan metode sensus yang melibatkan seluruh 50 karyawan sebagai sampel penelitian. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linear berganda dengan bantuan perangkat lunak SPSS 25. Hasil penelitian menunjukkan bahwa kompetensi berpengaruh positif dan signifikan terhadap kinerja karyawan, dengan nilai signifikansi sebesar 0,026. Komunikasi juga berpengaruh positif dan signifikan, dengan nilai signifikansi sebesar 0,019. Selain itu, lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan dengan nilai signifikansi 0,001, sementara motivasi berpengaruh positif dan signifikan dengan nilai signifikansi 0,040. Secara simultan, keempat variabel independen tersebut berpengaruh signifikan terhadap kinerja karyawan, dengan nilai adjusted R-squared sebesar 0,756. Temuan ini mengindikasikan bahwa peningkatan kompetensi, komunikasi, lingkungan kerja, dan motivasi karyawan dapat mendukung peningkatan kinerja karyawan di lokasi penelitian tersebut.
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