EMPLOYEE PERFORMANCE IN THE PUBLIC SECTOR: THE ROLE OF MOTIVATION, JOB SATISFACTION, RESILIENCE, AND ORGANIZATIONAL COMMITMENT
DOI:
https://doi.org/10.35145/procuratio.v14i3.6115Keywords:
Motivation, Job Satisfaction, Work Resilience, Organizational Commitment, Performance, Motivasi, Kepuasan Kerja, Resiliensi Kerja, Komitmen Organisasi, KinerjaAbstract
This research aims to analyze the influence of motivation, job satisfaction and resilience on organizational commitment and performance of employees of the Rokan Hilir Regency Education and Culture Service. This research uses quantitative methods with associative descriptive research. This research consists of three independent variables, namely motivation (X1), job satisfaction (X2) and work resilience (X3) as well as two dependent variables, namely organizational commitment (Y1) and performance (Y2). The population of this study was all civil servants from the Rokan Hilir Regency Education and Culture Service, totaling 70 people. The sample was obtained through census sampling. However, since researcher was part of the population, the final sample obtained was 69 people. The data analysis technique used is multiple regression. Data collection was carried out through questionnaires that had been validated and reliable in advance, both in content and empirical testing of the questions in the field. This research uses Smart PLS (Partial Least Squares) to prove that work motivation and resilience have a significant effect on organizational commitment. Job satisfaction and resilience have a significant effect on employee performance. Apart from that, job satisfaction does not have a significant effect on organizational commitment. motivation and organizational commitment do not have a significant effect on employee performance.
Penelitian ini bertujuan untuk menganalisis pengaruh motivasi, kepuasan kerja, dan resiliensi terhadap komitmen organisasi dan kinerja pegawai pada Dinas Pendidikan dan Kebudayaan Kabupaten Rokan Hilir. Penelitian ini menggunakan metode kuantitatif dengan jenis penelitian deskriptif asosiatif. Penelitian ini terdiri dari tiga variabel independen, yaitu motivasi (X1), kepuasan kerja (X2), dan resiliensi kerja (X3), serta dua variabel dependen, yaitu komitmen organisasi (Y1) dan kinerja (Y2). Populasi dalam penelitian ini adalah seluruh Pegawai Negeri Sipil (PNS) pada Dinas Pendidikan dan Kebudayaan Kabupaten Rokan Hilir yang berjumlah 70 orang. Sampel diperoleh melalui teknik sampling jenuh/sensus. Namun, karena peneliti merupakan bagian dari populasi, jumlah sampel akhir yang diperoleh adalah 69 orang. Teknik analisis data yang digunakan adalah regresi berganda. Pengumpulan data dilakukan melalui kuesioner yang sebelumnya telah diuji validitas dan reliabilitasnya, baik melalui pengujian isi maupun pengujian empiris terhadap butir-butir pertanyaan di lapangan. Penelitian ini menggunakan SmartPLS (Partial Least Squares) untuk membuktikan bahwa motivasi kerja dan resiliensi berpengaruh signifikan terhadap komitmen organisasi. Kepuasan kerja dan resiliensi berpengaruh signifikan terhadap kinerja pegawai. Selain itu, kepuasan kerja tidak berpengaruh signifikan terhadap komitmen organisasi. Motivasi dan komitmen organisasi tidak berpengaruh signifikan terhadap kinerja pegawai.
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