PENGARUH CYBERLOAFING TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN BEKERJA DAN KOMITMEN BEKERJA

  • Inge Monica Universitas Bina Nusantara
  • Anita Maharani Universitas Bina Nusantara
Abstract viewed = 0 times
PDF (Bahasa Indonesia) downloaded = 0 times

Abstract

Nowadays, the internet has become the need of most people. This study aims to determine how cyberloafing influences employee’s performance through work satisfaction and work commitment within Jakarta employees as an object for this research to process the data. Cyberloafing divide into minor cyberloafing (sending and receiving emails, opening social media) and serious cyberloafing (playing online games and opening adult websites) during work hours. The analysis method used in the study is by applying a quantitative method along with collecting data by transmitting questionnaires with a measuring instrument scale of Work Commitment (affective, normative and continuance commitment), Job Satisfaction and Employee’s Performance. This research can be beneficial for the development of the psychological science industry for work behavior in the company and for finding information to expand knowledge. The sampling technique used is by random sampling technique. After gathering data, the data processed by using Smart-PLS. However, the result stated that Cyberloafing did not influence Employee’s Performance.


Saat ini internet sudah menjadi sebuah kebutuhan bagi sebagian besar manusia. Penelitian ini bertujuan untuk mengetahui apakah Cyberloafing dapat mempengaruhi Kinerja Karyawan melalui Kepuasan Bekerja dan Komitmen Bekerja pada para pekerja di Jakarta sebagai objek yang diteliti untuk pengolahan data. Cyberloafing adalah kegiatan yang terbagi menjadi dua yakni minor cyberloafing (mengirim dan menerima email, membuka social media) dan serious cyberloafing (bermain game online dan membuka situs web dewasa) pada saat jam kerja. Metode analisis yang digunakan adalah metode kuantitatif dengan pengumpulan data menggunakan kuisioner dengan alat ukur skala Komitmen Bekerja (komitmen afektik, normatif dan kontinu), Kepuasan Bekerja dan Kinerja Karyawan. Penelitian ini dapat bermanfaat bagi pengembangan industri ilmu psikologi, untuk perilaku kerja didalam organisasi sekaligus bermanfaat untuk mencari informasi untuk memperluas pengetahuan. Teknik pengambilan sampel menggunakan teknik random sampling. Setelah melakukan pengumpulan data, maka dilakukan olah data menggunakan Smart-PLS. Maka hasil yang didapat menunjukan bahwa Cyberloafing tidak memberikan dampak terhadap Kinerja Karyawan.

References

Abbas, Jawad; Muzaffar, Asif; Mahmood, Hassan Khawar; Ramzan, Muhammad Atib; Rizvi, S. S. U. H. (2014). Impact of Technology on Performance of Employees (a Case Study on Allied Bank Ltd, Pakistan). World Applied Sciences, 29(2), 271–276. https://doi.org/DOI: 10.5829/idosi.wasj.2014.29.02.1897
Annur, C. M. (2019). Survey APJII: Penetrasi Pengguna Internet di Indonesia Capai 64,8 %. https://katadata.co.id/sortatobing/digital/5e9a51915cd3b/survei-apjii-penetrasi-pengguna-internet-di-indonesia-capai-648
APJII. (2019). Laporan Survei Penetrasi dan Profil Perilaku Pengguna Internet Indonesia. https://apjii.or.id/survei2019x
Armstrong, Michael; Taylor, S. (2014). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page Limited.
Askew, K. L. (2012). The Relationship Between Cyberloafing and Task Performance and an Examination of the Theory of Planned Behavior as a Model of Cyberloafing [University of South Florida]. https://scholarcommons.usf.edu/cgi/viewcontent.cgi?referer=&httpsredir=1&article=5153&context=etd
Bawono, S. (2015). Pengembangan Sarana dan Prasarana di SMP Negeri 1 Cawas Klaten. Jurnal Nasional Manajemen Pendidikan, 10(1), 79–89.
Bennett, Rebecca J.; Robinson, S. L. (2000). Development of a Measure of Workplace Deviance. Journal of Applied Psychology, 85(3), 349–360. https://doi.org/DOI: 10.1037/0021-9010.85.3.349
Blau, Gary; Boal, K. (1989). Using Job Involvement and Organizational Commitment Interactively to Predict Turnover. Journal of Management, 15(1), 115–127. https://doi.org/10.1177/014920638901500110
Engin, Elif; Akgoz, B. E. (2013). The Effect of Communication Satisfaction on Organizational Commitment. British Journal of Arts and Social Sciences, 14(1), 109–124.
Guest, D. (2002). Human Resource Management, Corporate Performance and Employee Wellbeing: Building the Worker into HRM. The Journal of Industrial Relations, 44(3). https://doi.org/https://doi.org/10.1111/1472-9296.00053
Guest, David E; Michie, Jonathan; Conway, Neil; Sheehan, M. (2003). Human Resource Management and Corporate Performance in the UK. British Journal of Industrial Relations, 41(2), 291–314. https://doi.org/https://doi.org/10.1111/1467-8543.00273
Guthrie, Ruth; Gray, P. (1996). Junk Computing Is it Bad for an Organization? Information Systems Management, 1, 23–38. https://doi.org/https://doi.org/10.1080/10580539608906968
Hair, Joseph F.; Black, William C; Babin, B. J. (2014). Multivariate Data Analysis. Pearson Education Limited.
Heathfield, S. M. (2019). Surfing the Web at Work Alternatives for Monitoring Employee Online Activity. The Balance Careers. https://www.thebalancecareers.com/surfing-the-web-at-work-1919261
Henle, Christine A.; Blanchard, A. L. (2008). The Interaction of Work Stressors and Organizational Sanctions on Cyberloafing. Journal of Managerial Issues, 20(3), 383–400.
Hojjati, Sanaz Nikghadam; Baqhi, H. ziaee S. (2016). No Effect of Non-Work Related Internet Usage on Stimulating Employee Organizational Creativity. International Journal of Advanced Networking and Applications, 8(2), 3014–3020. http://oaji.net/articles/2016/2698-1481870804.pdf
Hussein, A. S. (2015). Penelitian Bisnis dan Manajemen Menggunakan Partial Least Squares (PLS) dengan smartPLS 3.0. Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya.
Imran, Muhammad; Maqbool, Nadeem; Shafique, H. (2014). Impact of Technological Advancement on Employee Performance in Banking Sector. International Journal of Human Resource Studies, 4(1), 57–70. https://doi.org/DOI: 10.5296/ijhrs.v4i1.5229
Kelidbari, Hamireza Rrezaei, Dizgah, Morad Rezaei, Yusefi, A. (2011). The relationship between Organization Commitment and Job Performance of Employees of Guilan Province Social Security Organization. Interdisciplinary Journal of Contemporary Research in Business, 3(6).
Lim, Vivien K.G.;Chen, D. J. Q. (2009). Cyberloafing at the Workplace: Gain or Drain on Work? Behaviour & Information Technology, 31(4), 343–353. https://doi.org/10.1080/01449290903353054
Lu, Wen-Min; Hung, S.-W. (2011). Exploring the Efficiency and Effectiveness in Global e-retailling Companies. Computers and Operations Research, 38(9), 1351–1360. https://doi.org/DOI:10.1016/j.cor.2010.12.009
Mazni, Alias; Roziah, M. R. (2011). Towards Developing A Theoretical Model On The Determinants Of Workplace Deviance Among Support Personnel In The Malaysian Public Service Organisations. https://www.ufhrd.co.uk/wordpress/wp-content/uploads/2011/07/S9Alias070RP.doc
Oktavia, Elsy; Amar, S. (2014). Komitmen Kerja Terhadap Kinerja Pegawai Pada Dinas Kopperindag dan UMKM Kabupaten Dharmasraya. Jurnal Riset Manajemen Bisnis Dan Publik, 2(1), 5. http://ejournal.unp.ac.id/index.php/jrmbp/article/view/4197
Ozler, Derya Ergun; Polat, G. (2012). Cyberloafing Phenomenon in Organizations: Determinants and Impacts. International Journal of EBusiness and EGovernment Studies, 4(2), 1–15. https://sobiad.org/eJOURNALS/journal_IJEBEG/arhieves/2012_2/derya_ergun.pdf
Patrick, E. (2020). Employee Internet Management: Now an HR Issue. HR Magazine. https://www.shrm.org/hr-today/news/hr-magazine/pages/cms_006514.aspx
Putra, Egy Yolanda; Nurtjahjanti, H. (2019). Hubungan Antara Komitmen Organisasi Dengan Cyberloafing Pada Pegawai Fakultas Teknik Universitas Diponegoro. Empati, 8(2), 147–152.
Quoquab, Farzana; Mahadi, Nomahaza; Hamid, S. H. B. A. (2015). Cyberloafing: Does Workplace Internet Leisure Affect Employee Satisfaction? International Conference on Computer, Communications, and Control Technology (I4CT), 36–38. https://doi.org/doi: 10.1109/I4CT.2015.7219532
Rahayuningsih, Tri; Putra, A. A. (2018). Impact of adversity intelligence and work commitment on cyberloafing behavior. Couns-Edu The International Journal of Counseling and Education, 3(2), 69–72.
Ramadhan, Vian Arsita; Sari, E. Y. D. (2018). Perilaku Cyberloafing Pada Pekerja Perempuan. Jurnal Psikologi Integratif, 6(2), 213–224.
Ramirez-Solis, Edgar Rogelio; Banos-Monroy, V. I. (2015). Between Love and War: The Effects of Affective Commitment in Organizational Politics and Organizational Performance. Journal Of Organizational Culture Communications and Conflict, 19(2), 69–92.
Riniwati, H. (2011). Mendongkrak Motivasi dan Kinerja: Pendekatan Pemberdayaan SDM. Malang UB Press.
Robbins, Stephen P; Judge, T. A. (2015). Perilaku Organisasi. Salemba Empat.
Robinson, Sandra L.; Bennett, R. J. (1995). A Typology of Deviant Workplace Behaviors: A Multidimensional Scaling Study. The Academy of Management Journal, 38(2), 555–572. https://doi.org/10.2307/256693
Rose, Raduan Che; Kumar, Naresh; Pak, O. G. (2009). The Effect Of Organizational Learning On Organizational Commitment, Job Satisfaction And Work Performance. Journal of Applied Business Research, 25(6), 55–66. https://doi.org/10.19030/jabr.v25i6.995
Saleh, Malik ; Daqqa, Ibtisam; AbdulRahim, Mohammad Bassam; Sakallah, N. (2018). The Effect of Cyberloafing on Employee Productivity. International Journal of Advanced and Applied Sciences, 5(4), 87–92. https://doi.org/10.21833/ijaas.2018.04.011
Sao, Ruchi; Chandak, Shravan; Patel, Bhavisha; Bhadade, P. (2020). Cyberloafing: Effects on Employee Job Performance and Behavior. International Journal of Recent Technology and Engineering, 8(5), 1509–1515. https://www.ijrte.org/wp-content/uploads/papers/v8i5/E4832018520.pdf
Sawitri, Hunik Sri Runing; Cahyadin, M. (2012). The Moderation Effect of Commitment to Supervisor and Internet Expertise on Work Stressor and Employee Cyberloafing: The Study on Employee of Local Government of Surakarta. Journal of Indonesia Economy and Business, 27(2), 271–284. https://web.a.ebscohost.com/abstract?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=02152487&AN=89523884&h=WgycnwZfibEv1%2F6oN3YanHZqoak1Hbcuxd%2BX2DLHXVyee%2FNL6CVm3wjQJG62TqWSUlxyc2egv83GgYxRYyowPQ%3D%3D&crl=c&resultNs=AdminWebAuth&resultLocal=ErrCrlNotAuth&crlhashurl=login.aspx%3Fdirect%3Dtrue%26profile%3Dehost%26scope%3Dsite%26authtype%3Dcrawler%26jrnl%3D02152487%26AN%3D89523884
Sunday, Akikibofori Jacob; Akikibofori, M. (2014). The Causes And Impart Of Deviant Behaviour In The Workplace. American Journal of Social Sciences, Arts and Literature, 1(2), 1–11. https://pdfs.semanticscholar.org/3b9c/194717143812b203fb00080b5c81d7a68375.pdf
Vermeeren, Brenda; Kuipers; Steijn, B. (2013). Does Leadership Style Make a Difference? Linking HRM, Job Satisfaction, and Organizational Performance. Review of Public Personnel Administration, 34(2). https://doi.org/10.1177/0734371X13510853
Published
2020-12-29
How to Cite
MONICA, Inge; MAHARANI, Anita. PENGARUH CYBERLOAFING TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN BEKERJA DAN KOMITMEN BEKERJA. Procuratio : Jurnal Ilmiah Manajemen, [S.l.], v. 8, n. 4, p. 491-502, dec. 2020. ISSN 2580-3743. Available at: <http://www.ejournal.pelitaindonesia.ac.id/ojs32/index.php/PROCURATIO/article/view/812>. Date accessed: 20 jan. 2021. doi: https://doi.org/10.35145/procuratio.v8i4.812.

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.