The Effect of Work-Life Integration Practices on The Performance of Employees in Commercial Banks in Cameroon
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Abstract
The human resource is the most valuable resource of every business, and with the fast evolution of technology, Information and Communication Technology is becoming more of a necessity in every sector of business rather than an option. Also, with the high level of competition noticed in the Cameroon banking sector and the development of E-banking and other institutional setbacks facing banks and other financial institutions in Cameroon and due to the importance of employees in maximizing shareholders wealth and enhancing bank performance, the study seeks to examined the effect of work-life integration practices on the performance of employees in commercial banks in Cameroon. The study is based on the positivism epistemology and the ontology of objectivism. The study adopted a cross-sectional research design and quantitative method. A structured Questionnaire was used to collect data from a sample of 200 commercial bank employees in Cameroon. The study hypothesis was tested through the ordinary least square regression. The study result indicated that telecommuting, leave programs and fringe benefit respectively has a positive significant influence on employees’ performances. By devising human resource policies that integrate family and work practices such as more access to work from home, recovery strategies like flexible working schedules and relaxation time, and extra financial incentives, employees’ performance will increase.
References
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Ampem, D.-A. D., Solomon, S.-B., & Brempong, O.-T. (2018). The Influence of Woek-Life Balance on Employees’ Commitment Among Bankers in Accra Ghana. frican Journal of Social Work, 8(1), 47-55.
Ansari, S., Chimani, K., Baloch, R. A., & Bukhari, S. F. (2015). Impact of WorkLife Balance on Employee Productivity: An Empirical Investigation from the Banking Sector of Pakistan. Information and Knowledge Management, 5(10), 52-60.
Asumaduet, Y., Sehar, Z., Hira, A., & Muhammad, I. (2018). Struggle to Juggle Gender and Work-Life Balance. Interdisciplinary Journal of Contemporary Research in Business, 7(2), 23 38.
Barney, J., Mike, W., & David, J. K. (2001). The resource-based view of the firm. Journal of Management, 625-641.
Barrera, S. (2007, July 24). Work-life balance: From rhetoric to reality. Bromet, E. J., Dew, M. A., & Parkinson, D. K. (1990). Spillover between Work and Family: A study of blue-collar working wives. In J. Eckenrode, & S. Gore, Stress between Work and Family (pp. 133-151). New York: Plenum Press.
Brough, P., O'Driscoll, M. P., & Biggs, A. (2009). Parental leave and work-family balance among employed parents following childbirth: An exploratory investigation in Australia and New Zealand, Kotuitui. New Zealand Journal of Social Sciences Online, 4(1), 71-83.
Burke, J. R. (2010). Work engagement among managers and professionals in Egypt: potential antecedents and consequences. African Journal of Economic and Management Studies, 1, 42-60.
Chandra, S., Tianto, A., Veronica, V., Ng, M., & David, D. (2023). The Influence of Products, Prices, Promotions, and Places on Purchase Decisions at PT. Arta Agrindo Subur Pratama Pekanbaru. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 2(1), 257–270. https://doi.org/https://doi.org/10.35145/icobima.v2i1.4084
Cieri, H. D., & Bardoel, E. A. (2009). What does “work-life management” mean in China and Southeast Asia for MNCs? Community, Work and Family, 12(2), 79-196.
Cieri, H. D., Holmes, B., Abbott, J., & Pettit, T. (2002). Achievements and Challenges for work/life balance strategies in Australian organisations. the international journal of human resource management, 16(1), 90-103.
Clark, S. C. (2000). Work/Family Border Theory: A New Theory of WorkFamily Balance. Human Relations, 53(6), 747-770.
Delanoeije, J., & Verbruggen, M. (2020). Inter-personal and intra-personal effects of teleworking: a quasi-field experience. European Journal of Work and Organizational Psychology, 29(6), 795-808.
Dex, S., & Bond, S. (2005). Measuring work-life integratio and its covariates. Work, Employment and Society, 19, 627-637.
Diamantidis, A. D., & Chatzoglou, P. (2019). Factors Affecting Employees Performance: An Empirical Approach. International Journal of Productive and performance management.
Dilhani, W. G., & Dayarathna, N. W. (2016). The Impact of Work-Life Integration Practices on Employee Performance of Female Machine Operators in the Sri Lankan Apparel Sector. Human Resource Management Journal, 4(1), 13-26.
Dingel, J., & Neiman, B. (2020). How much work can you do at home? Journal of Public Economics, 189.
Doby, v. j., & Caplan, R. D. (1995). Organizational Stress as a Threat to Reputation: Effect on Anxiaty at Work and Home. Academy of Management Journal, 38, 1105-1123.
Emslie, C., & Hunt, K. (2009). Live to work or work to live? A quantitative study of gender among men and women of midlife. Gender, Work Organisation, 16(1), 151-172
Erbasi, A. (2012). The Effect of Financial and Non-financial Incentives on Job Satisfaction: An Examination of Food Chain Premises in Turkey. International Business Research, 5(10).
Frame, & Hartog. (2003). Work-Life Balance: Contrasting Managers and Workers in MNC. Employee Relations, 4, 385-399.
Frone, M. R. (2003). Work-Family Balance. In J. C. Quick, & L. E. Tetrick, Handbook of Occupational Health Psychology (1st ed., pp. 143-162). Washinton DC: American Psychological Association
Grant, C. A., Wallace, L. M., Spurgeon, P. C., Tramontano, C., & Charalampous, M. (2019). Construction and initial validation of the e-Work lifecycle to measure online and remote work. Labor Relations, 41(1), 16-33.
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: a theory of work-family enrichment. Academy of Management Review, 31, 72-92.
Guest, E. D. (2002). Perspectives on the Study of Work. Social Science Information, 41(2), 255-279.
Gutek, B., Searle, L., & Klepa, L. (1991). Rational versus Gender Role Explanations for Work-Family Conflict. Journal of Applied Psychology, 4, 560-568.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, J. R. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River: Pearson Prentice Hall.
Hartel, R. (2007). Review of Creating Significant Learning Experiences. Journal of Food Science Education, 6(3), 42-44.
Hocky, A., Pasaribu, Y. B., Junita, R., Putra, R., & Syahputra, H. (2023). The Effect of Price Earnings Ratio, Debt to Equity Ratio, Net Profit Margin, and Total Asset Turnover on Stock Returns on The Kompas 100 Index. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 2(1), 271–281. https://doi.org/https://doi.org/10.35145/icobima.v2i1.4086
Hyde, P., Sparrow, P., Boaden, R., & Harris, C. (2013). High-Performance HRM: NHS employee perspectives. Journal of health organization and management, 27(3), 296-311.
Khaled, A. B. (2018). Impact of Work-Life Integration, Happiness at Work, on Employee Performance. International Business Research, 12(2), 199-108.
Kieno, D. C., & Kithae, P. P. (2016). Effects of Work-Life Balance on Staff Performance in the Telecommunication Sector in Keyna. Archives of Business Research, 4(1), 129-138.
Kumar, H., & Chakraborty, S. (2013). Work-Life Balance (WLB): A Key to organizational efficacy. Aweshkar Research Journal, 15(1), 62-70.
McDonald, P., Townsend, K., & Wharton, A. (2013). The legitimation and reproduction of discourse practice gaps in work-life balance. Personnel Review, 4(2), 205-222.
Mendis, M. D., & Weerakkody, W. (2017). The impact of work-life integration on employee performance concerning telecommunication industry in Sri Lanka: A mediation model. 12(1), 72.
Mervy1, M., & Phillippa, R. (2007). The Role of Managers in Work-Life Balance Implementation. Labour Employment and Work in New Zealand.
Mmakwe, K. A., & Ojiabo, U. (2018). Work-Life Balance and Employee Performance in Nigeria Banks Port Harcourt. International Journal of Advanced Academic Research/ social & management science, 4(1), 2488 9849.
Mordi, C., & Ojo, S. (2011). Work-Life Integration practice in the banking sector: Insights from Nigeria. IFE Psycholog IA, 19 (2).
Musgrove, E., Ellinger, A. E., & Andrea, D. E. (2014). Examining the Influence of Strategic Profit Emphases on Employee Engagement and Service Climate. Journal of Workplace, 26, 23 30.
Mwangi, L. L., Boinett, C. C., Tumwet, E., & Bowen, D. (2017). Effects of Work-life Balance on Employees’ Performance in Institutions of Higher Learning. A Case Study of Kabarak University School of Business & Economics. Kabarak Journal of Research & Innovation, 4(2), 245-277.
Njeunji, E. J. (2022). Work-Life Balance Among Health Care Worker in Cameroon: The role of individual Determinants. International Journal of Social Science and Economic Research, 7(6), 1513-1528.
Oaya, Z. C., Mambula, C. J., & Anyatonwu, P. (2019). Impact of Fringe Benefits on Employee Performance: A Study of Nasco Group, Jos Plateau State. 1-21.
Obiageli, O. L., Uzochukwu, O. C., & Ngozi, C. D. (2015). Work-Life Balance and Employee Performance in Selected Commercial Banks in Lagos State. European Journal of Research and Reflection in Management Sciences, 3(4), 63-77.
Rahman, S., Dalil, M., Jahrizal, J., Junaedi, A. T., Renaldo, N., Marlim, Y. N., Susanti, W., Koto, J., Musa, S., Wahid, N., & Cecilia, C. (2024). Micro-Livestock and Macro-Impact with A Goat Farming Empowerment Program. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 3(1), 84–92. https://doi.org/10.35145/icobima.v3i1.4653
Stevany, Wati, Y., Chandra, T., & Wijaya, E. (2022). Analysis of the Influence Events on the Increase and Decrease of World Oil Prices on Abnormal Return and Trading Volume Activity in Mining Sector Companies that Registered in Indonesia Stick Exchange. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 181–192.
Walettina, S., & Anton. (2022). Analysis the Effect of Tax Policy, Tax Amnesty Programme, Economic Growth, Inflation and Individual Taxpayer Compliance on Tax Receipt in Pekanbaru. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 24–39.
Ampem, D.-A. D., Solomon, S.-B., & Brempong, O.-T. (2018). The Influence of Woek-Life Balance on Employees’ Commitment Among Bankers in Accra Ghana. frican Journal of Social Work, 8(1), 47-55.
Ansari, S., Chimani, K., Baloch, R. A., & Bukhari, S. F. (2015). Impact of WorkLife Balance on Employee Productivity: An Empirical Investigation from the Banking Sector of Pakistan. Information and Knowledge Management, 5(10), 52-60.
Asumaduet, Y., Sehar, Z., Hira, A., & Muhammad, I. (2018). Struggle to Juggle Gender and Work-Life Balance. Interdisciplinary Journal of Contemporary Research in Business, 7(2), 23 38.
Barney, J., Mike, W., & David, J. K. (2001). The resource-based view of the firm. Journal of Management, 625-641.
Barrera, S. (2007, July 24). Work-life balance: From rhetoric to reality. Bromet, E. J., Dew, M. A., & Parkinson, D. K. (1990). Spillover between Work and Family: A study of blue-collar working wives. In J. Eckenrode, & S. Gore, Stress between Work and Family (pp. 133-151). New York: Plenum Press.
Brough, P., O'Driscoll, M. P., & Biggs, A. (2009). Parental leave and work-family balance among employed parents following childbirth: An exploratory investigation in Australia and New Zealand, Kotuitui. New Zealand Journal of Social Sciences Online, 4(1), 71-83.
Burke, J. R. (2010). Work engagement among managers and professionals in Egypt: potential antecedents and consequences. African Journal of Economic and Management Studies, 1, 42-60.
Chandra, S., Tianto, A., Veronica, V., Ng, M., & David, D. (2023). The Influence of Products, Prices, Promotions, and Places on Purchase Decisions at PT. Arta Agrindo Subur Pratama Pekanbaru. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 2(1), 257–270. https://doi.org/https://doi.org/10.35145/icobima.v2i1.4084
Cieri, H. D., & Bardoel, E. A. (2009). What does “work-life management” mean in China and Southeast Asia for MNCs? Community, Work and Family, 12(2), 79-196.
Cieri, H. D., Holmes, B., Abbott, J., & Pettit, T. (2002). Achievements and Challenges for work/life balance strategies in Australian organisations. the international journal of human resource management, 16(1), 90-103.
Clark, S. C. (2000). Work/Family Border Theory: A New Theory of WorkFamily Balance. Human Relations, 53(6), 747-770.
Delanoeije, J., & Verbruggen, M. (2020). Inter-personal and intra-personal effects of teleworking: a quasi-field experience. European Journal of Work and Organizational Psychology, 29(6), 795-808.
Dex, S., & Bond, S. (2005). Measuring work-life integratio and its covariates. Work, Employment and Society, 19, 627-637.
Diamantidis, A. D., & Chatzoglou, P. (2019). Factors Affecting Employees Performance: An Empirical Approach. International Journal of Productive and performance management.
Dilhani, W. G., & Dayarathna, N. W. (2016). The Impact of Work-Life Integration Practices on Employee Performance of Female Machine Operators in the Sri Lankan Apparel Sector. Human Resource Management Journal, 4(1), 13-26.
Dingel, J., & Neiman, B. (2020). How much work can you do at home? Journal of Public Economics, 189.
Doby, v. j., & Caplan, R. D. (1995). Organizational Stress as a Threat to Reputation: Effect on Anxiaty at Work and Home. Academy of Management Journal, 38, 1105-1123.
Emslie, C., & Hunt, K. (2009). Live to work or work to live? A quantitative study of gender among men and women of midlife. Gender, Work Organisation, 16(1), 151-172
Erbasi, A. (2012). The Effect of Financial and Non-financial Incentives on Job Satisfaction: An Examination of Food Chain Premises in Turkey. International Business Research, 5(10).
Frame, & Hartog. (2003). Work-Life Balance: Contrasting Managers and Workers in MNC. Employee Relations, 4, 385-399.
Frone, M. R. (2003). Work-Family Balance. In J. C. Quick, & L. E. Tetrick, Handbook of Occupational Health Psychology (1st ed., pp. 143-162). Washinton DC: American Psychological Association
Grant, C. A., Wallace, L. M., Spurgeon, P. C., Tramontano, C., & Charalampous, M. (2019). Construction and initial validation of the e-Work lifecycle to measure online and remote work. Labor Relations, 41(1), 16-33.
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: a theory of work-family enrichment. Academy of Management Review, 31, 72-92.
Guest, E. D. (2002). Perspectives on the Study of Work. Social Science Information, 41(2), 255-279.
Gutek, B., Searle, L., & Klepa, L. (1991). Rational versus Gender Role Explanations for Work-Family Conflict. Journal of Applied Psychology, 4, 560-568.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, J. R. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River: Pearson Prentice Hall.
Hartel, R. (2007). Review of Creating Significant Learning Experiences. Journal of Food Science Education, 6(3), 42-44.
Hocky, A., Pasaribu, Y. B., Junita, R., Putra, R., & Syahputra, H. (2023). The Effect of Price Earnings Ratio, Debt to Equity Ratio, Net Profit Margin, and Total Asset Turnover on Stock Returns on The Kompas 100 Index. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 2(1), 271–281. https://doi.org/https://doi.org/10.35145/icobima.v2i1.4086
Hyde, P., Sparrow, P., Boaden, R., & Harris, C. (2013). High-Performance HRM: NHS employee perspectives. Journal of health organization and management, 27(3), 296-311.
Khaled, A. B. (2018). Impact of Work-Life Integration, Happiness at Work, on Employee Performance. International Business Research, 12(2), 199-108.
Kieno, D. C., & Kithae, P. P. (2016). Effects of Work-Life Balance on Staff Performance in the Telecommunication Sector in Keyna. Archives of Business Research, 4(1), 129-138.
Kumar, H., & Chakraborty, S. (2013). Work-Life Balance (WLB): A Key to organizational efficacy. Aweshkar Research Journal, 15(1), 62-70.
McDonald, P., Townsend, K., & Wharton, A. (2013). The legitimation and reproduction of discourse practice gaps in work-life balance. Personnel Review, 4(2), 205-222.
Mendis, M. D., & Weerakkody, W. (2017). The impact of work-life integration on employee performance concerning telecommunication industry in Sri Lanka: A mediation model. 12(1), 72.
Mervy1, M., & Phillippa, R. (2007). The Role of Managers in Work-Life Balance Implementation. Labour Employment and Work in New Zealand.
Mmakwe, K. A., & Ojiabo, U. (2018). Work-Life Balance and Employee Performance in Nigeria Banks Port Harcourt. International Journal of Advanced Academic Research/ social & management science, 4(1), 2488 9849.
Mordi, C., & Ojo, S. (2011). Work-Life Integration practice in the banking sector: Insights from Nigeria. IFE Psycholog IA, 19 (2).
Musgrove, E., Ellinger, A. E., & Andrea, D. E. (2014). Examining the Influence of Strategic Profit Emphases on Employee Engagement and Service Climate. Journal of Workplace, 26, 23 30.
Mwangi, L. L., Boinett, C. C., Tumwet, E., & Bowen, D. (2017). Effects of Work-life Balance on Employees’ Performance in Institutions of Higher Learning. A Case Study of Kabarak University School of Business & Economics. Kabarak Journal of Research & Innovation, 4(2), 245-277.
Njeunji, E. J. (2022). Work-Life Balance Among Health Care Worker in Cameroon: The role of individual Determinants. International Journal of Social Science and Economic Research, 7(6), 1513-1528.
Oaya, Z. C., Mambula, C. J., & Anyatonwu, P. (2019). Impact of Fringe Benefits on Employee Performance: A Study of Nasco Group, Jos Plateau State. 1-21.
Obiageli, O. L., Uzochukwu, O. C., & Ngozi, C. D. (2015). Work-Life Balance and Employee Performance in Selected Commercial Banks in Lagos State. European Journal of Research and Reflection in Management Sciences, 3(4), 63-77.
Rahman, S., Dalil, M., Jahrizal, J., Junaedi, A. T., Renaldo, N., Marlim, Y. N., Susanti, W., Koto, J., Musa, S., Wahid, N., & Cecilia, C. (2024). Micro-Livestock and Macro-Impact with A Goat Farming Empowerment Program. Proceeding of International Conference on Business Management and Accounting (ICOBIMA), 3(1), 84–92. https://doi.org/10.35145/icobima.v3i1.4653
Stevany, Wati, Y., Chandra, T., & Wijaya, E. (2022). Analysis of the Influence Events on the Increase and Decrease of World Oil Prices on Abnormal Return and Trading Volume Activity in Mining Sector Companies that Registered in Indonesia Stick Exchange. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 181–192.
Walettina, S., & Anton. (2022). Analysis the Effect of Tax Policy, Tax Amnesty Programme, Economic Growth, Inflation and Individual Taxpayer Compliance on Tax Receipt in Pekanbaru. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 24–39.
Published
2025-05-31
How to Cite
TAKEMEYANG, Ayuk; KETUMA, Henry Jong.
The Effect of Work-Life Integration Practices on The Performance of Employees in Commercial Banks in Cameroon.
International Conference on Business Management and Accounting, [S.l.], v. 3, n. 2, p. 160-170, may 2025.
ISSN 2988-5590.
Available at: <https://www.ejournal.pelitaindonesia.ac.id/ojs32/index.php/ICOBIMA/article/view/4478>. Date accessed: 11 july 2025.
doi: https://doi.org/10.35145/icobima.v3i2.4478.
Section
Articles
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